Buy or upgrade
Paessler PRTG
Powerful & easy-to-use software to monitor your entire network
Excellent customer
service
30-day money-back
guarantee
Data privacy
encrypted & secure
Multiple payment
options
How to buy PRTG: FAQ
How do I buy PRTG?
You can buy PRTG Network Monitor online via the Paessler Portal or via Paessler resellers in your country. Log in
Can I purchase PRTG from a reseller in my country?
Yes, you can. Paessler works together with software partners from all over the world. This partner network makes it easier for you to find out more about Paessler products and to purchase your license locally. Find and contact your partner.
How do I buy other Paessler PRTG products, extensions, and services?
We are working to ensure you can buy all products in one place. Until then, you can use the following purchase routes:
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PRTG Network Monitor: Order online
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PRTG Hosted Monitor: Order online
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PRTG Enterprise Monitor, PRTG extensions, PRTG Professional Services: Send us a request via email to [email protected]
If you'd like to combine multiple products and services, or if you need any guidance on what to buy, it's best to contact [email protected].
Which payment options do you offer?
We offer three different payment options:
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Pay now: You pay via credit card. Your credit card will be charged immediately and you will get the paid invoice and the license certificate by email in just a few minutes. Your credit card information will be securely stored.
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Pay within 30 days (per invoice): You can pay via credit card or bank transfer within 30 days. After ordering, you will get the invoice with payment instructions and the license certificate by email in just a few minutes.
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Pay within 30 days (in advance): After ordering, you receive the order confirmation and payment instructions by email. After we received the payment in full, you will get the paid invoice and the license certificate by email.
Is there a money-back guarantee?
Yes, there is. We offer a risk free, 30-day money-back guarantee for new subscriptions. This means that if you are not satisfied with our software, please contact us within 30 days of your purchase und we will refund your order in full. Please note that your license will be deactivated after cancellation.
Is my purchase and personal data secure?
Transactions that you make via the Paessler Portal are always processed via a secure connection for safe e-commerce transactions. All your personal information is encrypted to ensure that it cannot be read as the information passes from your system to ours.
In accordance with our Privacy Policy , we will not share your email address or any other personal data with a third party.
How can I get help with finding the right license?
Please contact us , for information on our sensor-based license model, educational and volume discounts, or to receive a quote.